FAQ's

Shipping Enquiries

 

UK Shipping

All UK orders will be sent Royal Mail 2nd class SIGNED FOR. This provides tracking information and buyer and seller security against lost or damaged parcels. This does require the recipient to be available to sign for the order on delivery or the parcel will be held at your local depot until someone is available to sign for the parcel. Please use the tracking information to arrange redelivery or follow instructions on the red card left to collect your order.
Your shipping method can be upgraded on request for the appropriate cost.

Shipping Outside the UK

EUROPE AND AMERICA:

All orders will be sent Royal Mail TRACKED AND SIGNED. This will then be transferred to the appropriate shipping provider in your area. This provides tracking information and buyer and seller security against lost or damaged parcels. This does require the recipient to be available to sign for the order on delivery or the parcel will be held at your local depot until someone is available to sign for the parcel. Please use the tracking information to arrange redelivery or follow instructions on the red card left to collect your order.

AUSTRALIA AND NEW ZEALAND

All orders will be sent TRACKED.
This provides tracking information and buyer and seller security against lost or damaged parcels

My Country Isn’t Listed

Please don’t be offended. It most likely means we haven’t shipped to your destination as of yet. Pop us a message and we will provide you with more information.

Care Instructions

Clothing:
Wash on a full cycle at a low temperature (we suggest a cold wash if possible)
Do not was above 30 degrees
Do not iron on design
Do not tumble dry

Shopper bags:
Spot clean only
Do not iron

Makeup bags:
Spot clean only
Do not iron

    GREEN PACKAGING

    T-SHIRTS AND SHOPPER BAGS
    Wrapped in acid free tissue paper inside a fully recyclable cardboard PIP box.
    EXTERNAL SIZE: 345mmm x 240mm x 22mm (13.6" x 9.5" x 0.8")

    JUMPERS
    Paper mail sacks secured with Self adhesive biodegradable paper tape.
    Fully Recyclable, Biodegradable & Compostable
    Manufactured in the UK from brown kraft paper sourced in the UK / EU.

    MAKEUP BAGS AND PENCIL CASES
    Wrapped in acid free tissue paper inside a ‘do not bend’ cardboard backed envelope and sealed with Self adhesive biodegradable paper tape.

    MUGS
    We reuse our mug packaging. We are Reducing our carbon footprint by using materials again instead of discarding.
    Secured in cardboard protection and wrapped with re-purposed bubble wrap.

    PACKAGING

    Clothing protector bags
    These are available on request or if we feel your order would benefit from extra protection for a long journey.
    Material: Polypropylene
    Made in the UK
    Please reuse where appropriate and dispose of responsibly.